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Recent Complaints

If you are dissatisfied with the builder, then please submit your complaint here and we will convey it to the concerned person in the builder’s office.

Something Wrong In This Bulider

SKM Cambrian Forest, Gurgaon

Hi,

I Have A Unit in SKM Cambrian forest sector-95 gurgaon. They told me about last 2 year that we are starting allotment in next month But no Allotment started by bulider and when we call a person in SKM Mr. Anirudh Malhotra He Says that it's not our responsibality they don't tell me about project and the staff of SKM Is not professional. They are layer/cheater/Fraud.

Any Body Tell Me That What I Can Do?

Latitude Infra Brokers Are Cheats, beware of doing business with them

Stellar Jeevan

Latitude Infra brokers are cheats and liars. They dont have any morals or ethics. They should not be dealt with. never ever believe a word they say. please do take caution and do not fall into their trap. Better is going to any other dealer and getting your flat booked. the builder itself should ban these people.

hiranandani builders are cheat of order 1

Hiranandani Upscale

They are cheats and have duped a number of people in their Dahisar project Springfield by taking money and uilding illegally and now the builder needs to be demolshed and the case is on for almost 18 years. Beware dealing with these rouges.

Hell of service from builder. Avoid buying Ramprastha Edge Tower

Ramprastha The Edge Tower

 

No improvement in service. I booked this flat keeping in mind brand "RAMPRASTHSA" , wish i could inquire about reality which is really pathetic. Never you guys think about customer satisfaction. All matter for you is just sell the apartment and let customer feel the pain.


Your money is safe , but customer who work hard to earn that money no thinking about that. 


I was told at time of booking that penalty will start from December , 2012 if we do not provide you the possession till that time. This was also mention in broucher but now you guy are saying penalty gonna start from April , 2013. 


This happen becoz this the is money that you gonna pay to buyers . But if this money is from buyer for you , then you start sending DEMAND letter and if not paid , charge interest right away.


I will never buy or recommend any of the unit / aparment in which brand name like "RAMPRASTHA" gonna be attached.


Regards,

Ravish Jain




From: ravish jain <ravish_it@yahoo.com>
To: "customersupport@ramprastha.com" <customersupport@ramprastha.com> 
Cc: "devdutt@ramprastha.com" <devdutt@ramprastha.com>; "suman@ramprastha.com" <suman@ramprastha.com>; "sanchit@ramprastha.com" <sanchit@ramprastha.com> 
Sent: Thursday, August 18, 2011 8:16 AM
Subject: Hell of the service from Ramprastha



I am feeling like cheated by Ramprastha. 
It seems that Ramprastha just want to sell their flat but no customer service they are providing.
I got this demand letter on 5-Aug-2011 on mail but i did not recieve it by courier . Also i did not get receipts of my last payment that i made in march or april, 2011.
I was talking to Mr. Sanchit for about 10 days but he was making me fool saying i will check and reply. I was calling him daily from last 10 days but no reply. He is just disregarding the customer. 
I am in USA , so i had given my power of attorney to Mr. Deepak. Mr. Deepak was also following him from last 10 days but Sanchit is making fool of him also.
Today after getting so much frustrated , i call at desk (0124-4333444) they transferred my call to Miss Suman. I really appreciate her for understanding my problem. She said that i am sending the demand letter and receipt physically. 
But overall I am really disappointed with Ramprastha . I will never recommend this builder to anyone in future because they are giving no customer service.
Regards,
Ravish Jain

Complaint againstJNC's marketing executive Ms Priyanka

JNC The Park

Hi, I have strong grievances against your so called employee Ms Priyanka, who does not know how to talk to customer and does not listen to customer, Only she is giving false and irrelevant information. She is very poor in customer care, I am not sure how she will handle customer care and assist customer. This is the worst type of service that I have seen in my career. I have asked her about the process and information related to home loan regarding booking of my brother's flat in JNC the Park who is in USA. She was totally pathetic and short tampered and was SCREAMING loudly on me. Is it what service and assistance your executives are providing. I have a strong escalation against her, I want strong action to be taken against her. I know this mail go through her and she will try to manipulate the contents of mail or may be she will not forward to concern director or any seniors of her. When I asked her to provide me her supervisor's number or director's number then she bluntly told me that she does not have any supervisors on her and she has only got so many subordinates. Is she the owner of JNC, or JNC has given her right to talk like this and handle customers this way. This really gaves me a very poor impression of whole JNC group. If this is the trailer then what would be the whole picture. In case no action has been taken against her then I will definitely put it on internet review comments against JNC group. I bought it from Kartik realtors, Arvind Sharma asked me to get in touch with Priyanka to get further information regarding loan and other processing. Pls tell me who will give further info in case she does not provide information. She will be totally responsible for delay in loan and other information.

Comlaint against Gaur Sons

Gaur City Noida Extension

Hello All,

Myself Anjali and 2 years back I had booked 3BHK Flat with Gaur Sons Project GC 11. I had paid 10% payment at the time of booking and applied for the home loan through LIC Housing.

But, in the mean time the land dispute matter came into and Bnak put my file on hold so I was not able to pay my next installment.

Now when the matter is resolved and I came to notice that they had started isuing Demand Letter to the customers but I didn't receive any document and not even any call from them then I called them and inquire about my Demand Letter. They told me that your flat has been cancelled because of non-payment. Then I had a word with GM Roma Shukla( who is a very stupid lady to talk to, no manners how to talk with customers) and explained her about why I was not able to make the payment.She advised me to send her the mail.

After few days I got a call from Gaur City saying that your application has been approved and you can come and collect your demand letter from the office. Since, right now I am working in Bnagalore so I took the urgent flight from banaglore come to collect myd emand letter from Gaur Sons and they refused to give me the demand letter saying that we didn't call you. your flat has been cancelled and you can take your money back from us.

Now this is rediculous.No body over there is listening me sometimes they say your aplication approved and sometimes not and now they are forcing me to submit my orginal papers to them and cancel the flat.

I am here running behid them from the last 10 days (here from Banglaore) and even ready to pay interest to them. At one time they asked me to pay interest @18% as a penality. But now they want me to submit the original papaers of the property to them.

Now I had decided to launch a complaint against them in Cunsumer Forum.

Need suggestion from you guys how I can move further in this matter?

Also want to launch a complaint against GM Roma Shukla formentally, physically and financially haraasment.

Thanks & Regards,

Anjali 

enhancement of rate to Old buyers

Supercity Mayfair Residency

I AM SURPRISED TO SEE YOUR RATING FOR THE PROJECT. IN FACT, BUILDER OF THE PROJECT IS NOT INTERESTED FOR THE PROJECT. ALMOST ONE AND HALF YEAR, THE BUILDER DID NOT COMMUNICATE WITH THE OLD BUYER AND GOING AGAINST THE MARKET TREND, THEY ARE TRYING TO ENHANCEMENT RATE OF FLAT FOR OLD BUYER ALSO. ALL OTHER BUILDERS HAVE AGREED  NOT TO INCREASE RATE FOR OLD BUYERS. AFTER KEEPING BOOKING AMOUNT FOR MORE THAN ONE AHD HALF YEAR, NO OFFER IS BEING MADE TO TAKE REFUND OF ADVANCE MONEY. THE REAONS FOR INCREASE IN RATE IS INCREASE IN COST OF LAND AND COST OF MATERIALS. BUT THE ISSUE IS THAT THE INCREASE IN THE COST OF CONSTRUCTION WAS WELL KNOWN IN OCTOBER 2011 ITSELF WHEN HIGH COURT INCREASED THE COMPENSATION. IF THE BUILDER WAS NOT COMFORTABLE WITH BOOKING RATE, HE SHOULD HAVE ASKED TO TAKING REFUND IN OCTOBER 2011. HENCE, CONSIDERING THE REPUTATION OF YOUR REVIEW, I FEEL THAT YOU SHOULD CHANGE YOUR RATING FOR THE PROPERTY. 

Illegal Demand for Interest by arihant infra realtors pvt ltd - Arihant Arden

Arihant Arden

I had purchased a 2 BKH flat in Jul 2010 & paid over 10% of the amount to the builder, Arihant Arden. before we could proceed with the loan, the noida extn dispute started & bank stopped disbursing loans to customers. Now, after over 2 years, the builder contacted me once again & demaned that I will have to pay interest at 15% pa on the pending amount (30% of total amount in Flexi Plan) which I did not pay them within 45 days post booking the flat. The interest amount stands at over 1.5 lacs for a period of over 2 yrs. They are not willing to give me in writing the demand for the interest. Further, they are also marking mails to all customers to sign in new consent letter for changing floor height & the date of delivery is being extended to another 3 years.

The Builder said that he is asking for Interest from 270 odd customers like me. When asked if Builder will also pay those people interest for being unable to give possession by Jul 2013, he said that he will get their consent for extension of date but will not pay any interest to them.

This is clear case fo cheating & fraud as Arihant Infra Realtors Pvt Ltd is not willing to give anything in black & white in terms of demand of interest payment & is forcing customers to give in their consent for extension of possession date & change in floor no.s.

They have threatened to cancel our agreements if we do not pay them immediately. I am willing to pay the interest part for the last 2 yrs at 15 % interest condition that I will not give my consent for extension of possession date then & I would be entitled to a reimbersement of 5% PA till the tiem I get the possession. Similarly, the builder should not ask for consent of change of possession date & should be willing to give interest to all those customers who will not get their possession as the due date of Jul, 2013.

 

Thanks

B Bainsla

 

Third class project

Euphoria - Runwal Group

Quality of finishing Runwal has provided inside the apartment is 3rd grade and absolutely unacceptable. I am facing the following issues:
- Ceilings are unevenly done in each and every room.
- Walls r unevenly done and haywire in each and every room.
- Electrical fittings are useless and need replacement.
- Granite fitting is so low in kitchen.
- Sliding windows are all disoriented already and dont close up. Insects and rodents easily find their way in our houses as if they are sharing their space with us.
- Jaguar fittings were promised and some 3rd grade Aquel fittings r provided which might or might not last for 6 months. Every fitting had leakeage issue and the plumber had to fix them up.
- Shiny vitrified floor tiles were promised. Some crappy looking tiles are provided which are name sake vitrified tiles and due to show their true color in a year or two. On top of it every room has 1 or 2 tiles chipped or cracked or scrathched.
- Washroom tiles are so disgusting that even if u puke on those tiles ur puke will get dirty but those tiles can't get any dirtier. Tiles are not cemented properly and a few of them are ready to fall off from the wall at the word go. Alignment and placement of tiles couldn't get worse. Every tile is placed in a different angle and there is enough space for ants or insects to settle between the gap in the tiles. White cementing between tiles is not done properly. Big holes are done for pipe outlets as if they want rats also to pass through those holes in addition to pipe outlets.
- Third grade commord and washbasins r provided as compared to what was promised.
- Gosh those bathroom doors can't get worse man. U got to get paid to use those doors. Their locks dont even have keys and all 3 of them are already disoriented. The wood inspite being painted has already started rotting in 15 days of my stay. What kind of disgusting human you got to be to fit those doors in a new apartment. Grossly disgusting.
- Entrance door or bedroom doors are also equally 3rd grade as opposed to what was promised.


On top of it contractors are acting smart and telling us on our faces to go to hell. When a complaint is made to their admin team all they say is that our hands are tied and we cant do much.


Every Runwal employee gives a crappy excuse that all this is because of frauds done by ex-Runwal employees. In other words, we as buyers of property at Runwal are victim of frauds done by ex- or existing employee. If this is true what are those dumbsters in Mumbai getting paid for. What the hell is Runwal getting paid for. What are the investors of Runwal doing? Where the hell is management. Why do I care if there were any frauds? I have paid my share of money and I want what was promised. I care a damn about ur mother fucking problems.


I  simply cant grasp or understand what kind of principles/values does Runwal have to give this kind of work to ppl who have spend north of 50 lakhs for 1000 sq ft area. I am pretty much convinved that Runwal doesn't care about these things and just selling off these things to dumbsters like us.

Planning legal action against Gaursons

Gaur City Noida Extension

Hello,
I am from U.P.
I have booked a flat in Gaursons Noida Extension project.
As most of us know that some issues was there in noida Extension,
but every thing is clear now.
Till now i have paid around 8-9 lakh rupees to the builder.
My possesion was scheduled to december 2013.

Yesterday i received a letter from gaursons for the installment,
In which they have written that your possession date is shifted
to year 2015.
If you want to cancel your booking, we will return all your money
with an interest 11%.
I have taken a loan of 16 lakhs rupees and the bank is charging
12% interest, that means there is no worth in cancelling the booking.

I am planning to take a legal action against the builder.
If any one who is facing the same problem with this builder, kindly contact me.


Thanks.

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