I have purchased Unit N124 A FF, Luxotica Extension, Sector-51, Gurgaon in July 2009 with agreed target date of completion as 14th Jan 2011. Unit is not yet handed over after 38 months of agreement date.

Quality of construction is pathetic, even agree by their site engineers, but they say that they are helpless. I can send the photographs of the same.

Offer of possession reached us in Aug 2012 along with final payment milestone of 100% completion. It came with surprise of addition of Rs 50,000/= in lieu of External electrification charges, which was nowhere mentioned in the agreement. When objected by us, customer care manager (Mr. Hitendra Mohan) asked us to pay balance amount and assured that they will consider to waive this amount. We also asked for compensation against delay as mentioned in agreement (Rs. 5/= per sq ft per month of delay) amounting to approx. Rs. 1.2L, which was clearly denied by him saying that we can go legal if we want, but this will not be adjusted against this payment. Although it was his letter few month earlier as reply to ours on this point stating that this amount will be adjusted during final possession amount.

Now after 18 months of delay, unit still has quality issues w.r.t. plastering, wooden material, sanitary workmanship etc. Adding to our woos, even while we got ready t takeover the unit with punch points and assurance that these will be rectified in 2-3 days, we got a declaration to signed-off stating that we will not claim any compensation against delay. 

With this our possession was denied after 105% payment(approx. 5% additional for external electrification charges). Now we intend to move to consumer court to fight for our right to possession, compensation of delay and unjustified ask of external electrification charges.

WE REQUEST ALL READERS TO BE AWARE OF BEHAVIOUR OF THIS BUILDER BEFORE MAKING DECISION TO BUY PROPERTY.